Frequently Asked Questions

 MS Realty specializes in managing small residential portfolios — typically properties with four units or fewer. We work directly with local investors to provide hands-on, personalized service that maximizes returns and minimizes stress. Whether it’s a multi-flat, mixed-use, or small commercial asset, we’re built to support the day-to-day needs of independent owners and growing portfolios. 

 Our pricing is tailored to each owner’s unique situation. We work with you to determine the most effective structure - whether that’s a percentage of gross rent, a flat fee per unit, or a custom arrangement. Our goal is always the same: to find a fair, transparent solution that aligns with your property’s needs and maximizes your return. 

 At MS Realty, we take a focused, relationship-driven approach to property management. We partner directly with local agents and brokers to support leasing efforts and bring value back to the real estate community — not compete with it.

Our streamlined structure and efficient operating model allow us to offer some of the most competitive management fees in the Chicago area — without sacrificing quality or service. We’re hands-on, responsive, and committed to building long-term success for the owners we work with.

 Our goal is to make ownership as passive as possible - so the only thing you have to think about is when you’re getting paid. We handle everything: leasing, rent collection, maintenance coordination, delinquency follow-up, and tenant communication. You stay informed through clear reporting and updates, but we manage the day-to-day so you don’t have to. 

 MS Realty is locally focused and relationship-driven, offering highly personalized service that larger firms simply can’t match. Our team tailors every management plan and pricing structure to the individual owner - no generic packages, no corporate red tape.

We also partner with local agents and brokers to keep your property competitive and your units filled. Most importantly, our property managers are accessible - clients receive their manager’s direct cell phone number and can reach us 24/7. That level of hands-on, responsive service is what sets us apart - and why our clients stay with us.

 We move quickly and strategically. By partnering with local brokers and using pre-vetted leasing channels, we’re often able to fill vacancies faster than traditional management firms. Every listing gets proactive marketing, tenant screening, and direct follow-up to keep your units occupied and cash flow steady. 

 We pride ourselves on 24/7 accessibility. Whether it’s a routine update or an urgent issue, there’s always someone available by phone, email, or in person when needed. Our owners never have to chase us down for answers, and tenants know they’re supported, which reduces turnover and protects your investment.